Appointments

 

Book or cancel an appointment at Old School Surgery

Before you book an appointment

See a pharmacist

Many conditions can be treated without the need to see your GP.

Self-care

Help and support available from many National and Local Organisations

Visit our Self Help Zone

Book an appointment

Urgent appointments

When you get in touch, we’ll ask what you need help with.

To request an urgent appointment for today (Monday to Friday):

  • Phone us on 01580 712476, Monday to Friday from 8:30am to 6.00pm.
  • Visit the surgery and speak with a receptionist, Monday to Friday from 8:30am to 6.30pm.
  • If you need medical care outside of these hours, please use NHS 111 online or call 111.
  • If you or someone you know is seriously ill, is injured, or their life is at risk, and need emergency medical or mental health care, please call 999.

When you contact us, we will use the information you give us to choose the most suitable doctor, nurse or health professional to help you. You may be signposted to an expert clinician outside the surgery.

Your appointment may be:

  • Face to face
  • By telephone

Routine appointments

Please kindly note, there may be a few weeks wait before your appointment.

Your appointment may be:

  • Face to face
  • By telephone

Sickness certificates (fit notes)

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Travel vaccinations

Information and advice for travelling abroad.

Visit our Travel Information page

Home visits

If you are housebound and need an appointment, we may have to do a home visit. We will phone you first to understand what you need.

To request a home visit, it’s helpful if you phone the practice on 01580 712476 as soon after 8:30am as possible.

Change or cancel an appointment

Please give us as much notice as possible so we can offer your appointment to someone else.

To cancel your appointment:

If you are unable to keep your appointment, please give us as much notice as possible so that your appointment can be offered to someone else.

If you are cancelling please telephone us on 01580 712476 as soon as possible, and at least 30 minutes before your appointment time. This will enable us to offer your appointment to someone else.

Alternatively you can cancel your appointment online using the NHS app if you are signed up to the service.

Please remember that there may be a shortage of appointments and when you fail to attend you have prevented someone else from being seen in your place. On average about 230 appointments are missed each month

Cancellations notified less than 30 minutes before the appointment time will be recorded as failure to attend (DNA).

Repeated failure to attend booked appointments is a significant waste of NHS resources

Out of hours

Enhanced access

Extended hours appointments are available:

  • 7am to 8am on Wednesday morning
  • 6:30pm to 7.30pm on Monday evening
  • 9am to 12.30pm on Saturday 

Sevenoaks urgent treatment centre

Sevenoaks Urgent Treatment Centre, based at Sevenoaks Hospital is open 8am to 8pm 7 days a week, 365 days a year and it now has only one GP providing up to 32 appointment slots per day

The service is suitable for patients for same day appointments that cannot wait 24 hours to be seen.

Patients can be seen by a GP in the UTC either by obtaining an appointment through NHS 111 by asking for a booked appointment, or alternatively signposted to attend as a walk-in.

Life threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

If you are deaf, call 999 BSL

Urgent but not life threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online